Tips and Faq

Some tips for smooth moves (more on our blog)


  • Make a list and a timeline leading up to your move day.
  • We can help you estimate the number of boxes and materials you’ll need.
  • Moving can be an opportunity to chuck stuff you don’t need anymore. Why not make piles in each room for stuff that might be sold or donated.
  • We tend to keep old documents lying around. Paper is actually very heavy and takes up space, so do yourself a favour and get rid of what you no longer need.
  • If you’re moving far, empty and defrost your freezer in good time, or it will leak water.

Packing and labelling

  • Storing and packaging everything correctly will make sure everything arrives in one piece.
  • Breakables should be individually wrapped with paper or bubble-wrap.
  • Don’t overload boxes – poor quality boxes can come apart. If boxes are over 25kg, they will be unsafe and you may have to repack them.
  • Labelling everything will ensure that your stuff gets to the right room. Marking particular packages as FRAGILE or DNS (do not stack) will help us know how to treat everything.

Moving out

  • Plan the day in advance and make sure we know of any deadlines or urgent timescales.
  • Take energy meter readings and send them to your provider so you don’t get charged too much.
  • Be careful you don’t miss things lurking in sheds, gardens and attics.
  • Don’t leave the property in poor condition or leave unwanted items behind as either may incur expensive charges..

Moving in

  • If something isn’t as you remember it from the viewing, document and photograph it, this gives you evidence if you ever seek remuneration.
  • If possible, pre-plan where you’d like us to put your belongings and you won’t have to move heavy furniture yourself after we leave.
  • Dedicated a room on each floor to store the empty boxes, as your place can quickly fill up with large obstacles and make it difficult to move.

Frequently asked questions

Half the payment is made on reserving your move, and the rest must be paid the day before the move date.
Any deposit is refunded if you cancel 14 days before your reserved move date. If you need to change the date of your move, this is free this we are given 5 days notice. After this we will try to accommodate you but it cannot be guaranteed.
Though we are proud of our brilliant service, accidents can occasionally take place. If so, we try to rectify the situation immediately when possible. It’s essential to have photographic evidence of any damage, and receipts of items or insurance valuations are useful to settle any dispute. Our insurance provider can then make an informed decision.

Our Reviews


I would highly recommend this removal company to everyone. The removal men arrived exactly on time and were friendly, pleasant and polite during the whole move. I don’t think I could have asked for a better removal experience.


Moved under difficult circumstances and with very poor service from conveyancers meaning we exchanged on the day of the move. Go Panda were very understanding and accommodating even when I was unable to confirm anything. Throughout the move everyone worked like a Trojan and completed the move successfully. I contacted other companies with this job, some of whom were quick to suggest I would be gambling on Go Panda. It was a gamble well worth taking and my experience would suggest competitors’ allegations were without foundation. I would definitely use GoPanda again (though I have no intention of moving) and recommend to others.


Having used Go Panda for moving house three times now, and about to use them for the fourth time, I thought it was high time I left a review, considering how brilliant the service has been every time.

Go Panda’s team are all so friendly and helpful, and they’ve always quoted me accurately and given brilliant prices and, most importantly, a great service.

The utmost care and attention is given to your valuable items and they’re completely flexible and accommodating when it comes to loading, transporting and unloading your belongings.

I never thought such a brilliant removal service was possible until I discovered Go Panda. Thank you again.


Knights in Shining Armour


Fast, Friendly and efficient


Big thanks to @GOPANDA_moves they totally made it SO much easier! Super friendly & had me settled into my new pad by lunchtime! Highly recommend team ? !


The first time we’ve used this company, and we’ve moved around a bit! They were brilliant, friendly, calm and efficient. It felt like they really cared about our stuff and their assembly service was great. I’d recommend them to family and friends. They made a potentially stressful day fun!


Moving house with the awesome @GOPANDA_moves – making a nightmare day a little happier! #boxes”


Amazing job! Helped us move cross country. Moving house is always a trailing experience, this was made easier with the boys from Go panda. Assisted us with everything we needed. Very accommodating and friendly service. Highly recommend A+

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